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So we made the decision to come and have a couple of beers. We arrived at 8:30pm and were seated and attended (as the place was dead), we ordered our beer with the waitress and at 9 pm, security came to my table letting us know that they had a cover charge at the door.😂 Okay I been inside for half an hour and now at 9:30 he comes and says "we charge after 9pm" ? What is the point of me getting here early if you still charge me as if I came in after 9pm?
Tried to go eat here... only giving one star because we tried to go at 8:40 and the doors were locked and closed. Hours say open til 11, door has a sign that says open until 10, but apparently they didn’t want any more customers 🤷🏼♀️
My husband and I decided to give this place a try last night and we were disappointed. We sat in the section below the bar and we’re the only ones in there so we seemed to be forgotten. The menu has guacamole as an appetizer so I asked the waitress for an order, she said we don’t have that right now. The waitress was not friendly and seemed annoyed. So we order our food and with my husbands food comes slices of avocado?? But no guacamole?? The food was not good and unfortunately We would not recommend this place. Management I’ve seen your responses to other reviews, please don’t respond with an excuse just ask you staff to create a better experience for your customers and let your cooking staff know they are representing your restaurant name and reputation with each plate they send out.
My husband and I along with family decided to come here to celebrate that we got married. They charge after 10 and we got kicked out at 1130pm because we had our kids they should just make it a no kids restaurant. We paid more than 400 dollars and the waiter came to our table twice from 8pm all the way to 1130 our food was wrong she kept bringing stuff that was not ordered and what was ordered we never got. Our check was wrong and when we asked her to split our bill she got more upset and didn't want to give us a split check. They're really rude unprofessional and very disrespectful. I use to come here a lot before and it was nothing like this now it's horrible service.
So tell me why the security guard comes up to my table a whole hour after I have been sitting at my table, gotten my beer and have been enjoying my time to tell me there is a cover charge after 9pm... but I was here at 8:30pm....... so why are you charging me? Terrible experience, terrible customer service, do not recommend. The waitress also took half an hour to bring back my change eventhough there were only two other parties of 2 people each in the whole restaurant. If I could give negative stars, I would.
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