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If I could give this place 0 stars I would. It took almost 20 minutes to not only get seated (which is fine, understood, and very reasonable), but just to get our drink orders in was another 30 minutes. (Drinks were horrible. Ordered a Vodka Lemonade - Tasted like watered down vodka) When the server, Stephanie, did finally come to the table she was unbelievably rude. First impressions are everything. She also didn’t go in the order of how people were seated. People who came in after us were helped first/before us. When we finally got our food, the wings were okay. Barely coated in any sauce and the nachos were very soggy. The only nice person in this place was the host we encountered during the beginning of our visit, shoutout to Tom because you were great and your service/attitude was greatly appreciated. Whoever is running this place needs to do some MAJOR reconstructing within their staff and it’s very evident after reading the other reviews about this place. Never coming again. After talking to the manager, David, my party and I didn’t feel like anything was truly resolved, but that’s fine - to each their own. The owner of this place should honestly be very embarrassed. 3 hours spent from start to finish.
To be seated it took over 20 min. The restaurant was half empty. The server took for ever to take our order. Asked for napkins table was dirty. Asked for a certain beers they were out the one I ordered was hot. The server does not come around often to see if you would like anything else. I'm from Texas I WOULD NOT recommend this Buffalo wild wings!!!
Wings weren't to bad, once you finally got them. Service was really slow, took nearly 10 minutes just for a waitress to ask what we wanted to drink. The hostess seemed like they wanted us to sit in the lounge area, despite almost all the tables being filthy, not cleared off. We weren't even given menus when we sat down. Our order finally showed up after waiting nearly 30 minutes. Mixed up and wrong items on both plates. It was lunch time, and it seemed the only people receiving attention were the ones drinking beer. When people come during their lunch break, they usually can't drink and are on a time constraint. Have plenty of patience if you choose to eat here.
Service was horrible, wings were dry. And took about 55 min to get a salad. Everyone else but our server was grabbing us things that we needed. Asked for extra sauce and "Aalysha" said "I have to attend to another table I'll try to get someone else to get it for you" Bathrooms were very dirty! This place seems to be getting worse, customer service especially. Never been one to report bad service but I've never had bad customer service as I did tonight.
Extremely poor service! Waited 40 minutes to get our food and not like the place was busy. Our waiter named Ryan practically abandoned us, didn’t even come by to say “sorry for the wait”. My sister had to wave down a random waitress to let her know of the issue. We asked to speak to a manager but they never came by. We weren’t the only ones in our section without food. One party even left very upset because the wait was too long. When our food finally came you could tell it had been sitting under the heat lamp for a while. My mom’s quesadilla was hard, and my wings were warm not hot. So disappointed!!
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