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I just wasted almost an hour of my life that I'll never get back by NOT eating. Got here at 9:33 p.m. waited to be seated about 15 minutes. Seated but server never showed. Finally, hostess, who was best part of the visit, took drink and food order and delivered the drink. Again, never saw my server. Waited for my food. Waited more. Finally gave up and manager came over. Comped my iced tea and told me she'd get my food to go. If I wanted effing to-go food, there's a taco place next door. Moral, if I could give zero stars, I would. But I guess they earned the one star because the hostess was so nice. Never again at this location.
I get to eat here a lot since I work in the area. I have to say the service is always excellent and they keep the spot neat regularly. Prices are reasonable and they serve large portions.
The food was okay, they are really cheap on the serving size compared to all of the other Applebee's. Customer service was bad, we stood at the door waiting to be seated for about 5 minutes. I took a menu myself and went to sit down before someone came over and cleaned the table so we could sit down, Not good...😯😬 The waitress was great!!
The first time that we came here the service was great and the food was good. Only thing was that the server got our order wrong and charged us full price for onion rings when they should have been included in the 2 for 27 meals. It was a busy night and I understand mistakes happen since he had a lot of tables. The second time we went the service was absolutely HORRIBLE. The establishment was not busy at all but our server took forever to get our drink orders. She hardly ever came to our table and the times she did (3 times total) she seemed clearly annoyed to take any order. It also took 45 minutes to get our food (3 buffalo wing orders). We had to flag another server just to get refills. If the service is like this most of the time, it's better to go to the La Quinta location.
This place is well built and has lots of room to host lots of different areas for gatherings and private parties or also can be by the bar and catch the games. But the service lacks a bit and the quality of food here is not all there I just order a basic burger and wings and the burger was just okay tasting and the wings where just way over fried and no chicken in the boneless wings and the drinks where not great tasting so I would not recommend to eat meals there only drink at the bar and maybe just eat small appetizers if they make them right. That's it.
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